Free Shipping

We are proud to offer complimentary shipping on every order, with no minimum purchase required. Every package is carefully prepared and shipped using Fedex Overnight Shipping, providing reliable service and tracking throughout the delivery process.

In addition, every shipment is fully insured while in transit. If your package is lost or damaged during shipment, we'll work directly with the carrier to resolve the issue as quickly as possible.

Secure Packaging

Each jewelry piece is carefully inspected before shipping and packaged in a premium jewelry box designed to protect your purchase during transit. Orders are shipped in discreet, unbranded outer packaging whenever possible to provide additional privacy and security.

Whether you're purchasing a gift or something special for yourself, your jewelry will arrive beautifully presented and ready to enjoy.

Order Processing

Most orders are processed within 1–3 business days. Custom, personalized, engraved, resized or made-to-order items may require additional production time before shipment. Once your order has shipped, you'll receive a confirmation email with tracking information so you can monitor your package every step of the way.

Return Policy

For returns, exchanges, or resizing services, we also provide a complimentary prepaid shipping label. When you use our provided shipping label, your package remains fully insured throughout its return journey.

Free 30-Day Returns & Exchanges

We want you to love your jewelry. If you're not completely satisfied with your purchase, you may return or exchange eligible items within 30 days of delivery.

Returned merchandise must be in its original condition and include all original packaging, documentation, certificates (if applicable), and accessories. Once your return is received and inspected, refunds are processed back to your original payment method.

Complimentary Ring Resizing

Finding the perfect fit is important. We offer one complimentary ring resizing within the first year after your purchase on eligible rings.

Customers simply request a resizing through our support team, and we'll provide a prepaid, fully insured shipping label. Once your ring is received, our jewelers will complete the resizing and return it safely to you.

Please note that certain eternity bands, alternative metals, heavily customized designs, and specific styles may have resizing limitations.

International Shipping

We proudly ship to many locations around the world. International orders may be subject to customs duties, import taxes, or other fees required by the destination country. These charges are the responsibility of the recipient unless otherwise stated.

Delivery times for international shipments may vary depending on customs processing and local carrier operations.

Delivery Information

Delivery estimates begin once your order has been processed and shipped. While we strive to meet all estimated delivery windows, shipping times may occasionally be affected by weather conditions, carrier delays, holidays, or other circumstances beyond our control.

If your tracking information indicates your package has been delivered but you cannot locate it, please contact us promptly so we can assist with the investigation.

Jewelry Care After Delivery

Once your jewelry arrives, we recommend storing it in the original jewelry box or a soft-lined jewelry case when not being worn. Avoid exposing your jewelry to harsh chemicals, household cleaners, perfumes, or prolonged moisture to help preserve its beauty and brilliance.

Regular cleaning with a soft polishing cloth will help maintain your jewelry's shine. We also recommend periodic professional inspections to ensure stones remain secure and your jewelry stays in excellent condition.